okbet ph Privacy Policy — Your Data, Your Rights, Our Commitment

When you register and use the okbet ph platform, we collect personal information that is necessary to operate your account and deliver our services to you as a player in the Philippines. This includes your full name, date of birth, residential address, email address, and mobile number provided during registration. We also collect financial information such as your preferred payment method details and transaction history, which are required to process deposits and withdrawals in Philippine pesos. During identity verification, we may request copies of government-issued identification documents to comply with applicable regulations. Technical data such as your device type, IP address, browser information, and session activity is collected automatically when you access the platform. We only collect information that is relevant and necessary for the purposes described in this Privacy Policy.

The personal data we collect is used primarily to create and manage your account, process transactions, and deliver the sports betting and entertainment services available on the okbet ph platform. We use your contact details to send account-related communications, including verification messages, transaction confirmations, and important updates about the platform. Identity and financial information is used to comply with our obligations under applicable Philippine regulations, including anti-money laundering requirements and responsible gaming standards. Technical data helps us maintain platform security, detect suspicious activity, and improve the overall performance and user experience of the site. Where you have opted in, we may use your contact details to send you information about promotions, bonuses, and VIP programme updates relevant to your account. We do not use your personal data for purposes beyond those described in this Privacy Policy without your prior consent.

okbet ph does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, including payment processors, identity verification partners, and technology infrastructure providers, all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally obligated to do so. If okbet ph undergoes a business restructuring or acquisition, your personal data may be transferred as part of that process, subject to the same privacy protections described in this policy. We will always inform you of any material changes to how your data is shared where we are permitted to do so. Any third party that receives your data is required to handle it in accordance with applicable data protection standards.

We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the okbet ph platform is encrypted using secure protocols, ensuring that your account credentials and financial details remain protected during every session. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their specific roles, and all staff are trained on data protection responsibilities. We conduct regular security assessments and system reviews to identify and address potential vulnerabilities in our platform infrastructure. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine regulatory authorities in accordance with applicable legal requirements. You can also help protect your account by using a strong, unique password and never sharing your login credentials with anyone else.

We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including those relating to financial record-keeping and anti-money laundering compliance. When your account is closed, we will retain only the minimum data necessary to fulfil our legal obligations, resolve any outstanding disputes, and enforce our agreements. Technical and usage data that does not identify you personally may be retained in aggregated form for analytical purposes beyond the standard retention period. Once the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you. If you have questions about how long specific categories of your data are retained, you may contact our support team for further information. Our data retention practices are reviewed periodically to ensure they remain aligned with current regulatory requirements in the Philippines.

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules and regulations. You have the right to access the personal information we hold about you, to request corrections where that information is inaccurate or incomplete, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing, including direct marketing communications, and to withdraw your consent where processing is based on consent. To exercise any of these rights, please contact our support team through the channels available on the platform, and we will respond to your request within the timeframe required by applicable law. We will not discriminate against you for exercising your data privacy rights, and your account access will not be affected by a legitimate data request. For more information about your rights or how to raise a concern, visit the FAQ page.